By POPULAR INFORMATION
Published on March 26, 2026
According to 2023 research by Veena Dubal, companies collect data on each worker, including where they live, what hours they normally work, and what their typical earnings target is, and “use that data to personalize and differentiate wages for workers in ways unknown to them.” Dubal found that algorithms may offer a lower rate to a worker more likely to accept jobs, or someone who will keep working until they hit a daily target. One driver told Dubal he suspects the algorithm delayed offering him rides after he was one trip away from earning a $100 bonus. Studies have also found that workers for delivery platforms are often offered different wages for the exact same job. Uber disputed the findings of Dubal’s research.