By: Fox Business
April 21, 2021
Retail giant Walmart is doing away with some of its automated technology that was designed to make the online ordering and pickup process easier for customers, The Wall Street Journal reported on Monday.
The retailer is shifting away from using its pickup towers, which allowed customers who ordered online to scan a barcode on their mobile phones in order to have their items automatically dispensed within seconds.
It was framed by the company as a quick and easy way for customers to get in and out of store locations.
According to The Journal, customers have preferred curbside pickup.